Our Vision
At AV Spa, our vision is to create an oasis of beauty and wellness where safety and confidence are intertwined with supreme relaxation. We strive to not only make our clients look great, but also feel rejuvenated and in harmony with themselves. We are more than a spa, we are a refuge of serenity where your moments of relaxation become unforgettable.
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FOUNDER
Dermalogica Expert and Certified Trichology Practitioner, specializing in Japanese Head Spa Treatments.
Alexandra
Our Mission
Our mission at AV Spa is constant preparation, education in the latest trends, and the creation of a clean, organized, and adequate space for our client's needs. We are committed to always being at the forefront with the best products and equipment. Our dedication is to exceed our client's expectations, providing them with the best beauty and wellness services of the highest quality in an environment that reflects our values of safety, trust, and relaxation.
Core Values
Peace and Tranquility, Honesty, Integrity, and Satisfaction. These values are the compass that guides every aspect of our business. We are committed to creating a place of serenity where our clients can find peace and relaxation in the midst of their busy lives. We operate with the highest honesty and integrity in all our interactions, from the services we offer to the way we treat our clients and associates.
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Is it customary to tip?In appreciation of the staff for outstanding service, gratuities may be given at your discretion either directly to your therapist or alternatively, you may leave it at the reception desk upon leaving the spa. Please do not feel obligated to tip.
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What is your cancellation policy?Should you need to cancel or reschedule your appointment, we request a 24–hour notice. Group reservations may not be canceled. A cost equal to the full price of the service will be incurred by those who miss appointments and fail to cancel or reschedule within the policy. Please note that you will be required to provide a credit card or debit card number to secure a booking.
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What if I am running late?Please advise us as soon as you know that you will be delayed. We will try to postpone your appointment within the same day to accommodate you. If we are unable to reschedule your treatment, your therapist will provide the remaining portion of your service upon your arrival. In being punctual, you will not lose precious moments of your treatment.
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How do I book an appointment?An AV Salon agent will be happy to help you plan your spa experience. You can make your reservation directly under Services or call us at 647-563-6501. We recommend scheduling your appointment as far in advance as possible. Some services are often in high demand.
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What payment methods do you accept?We accept all major credit cards and bank transfer.
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What is the minimum age to access the Spa ?Spa guests must be 16 years of age or over. Minors having treatments must be accompanied by a guardian and/or have a waiver signed by a parent. As a courtesy to our guests, infants and small children are not allowed into the Spa. Some of our guests may be allergic to animals, therefore pets are not allowed into the Spa.
Start your journey to radiant skin and total body care today.
We offer a wide range of cosmetic services, skin care products. Feel free to try our services and experience the magic of our professionals. We offer a wide range of cosmetic services, skin care products. Do not hesitate to try our services and experience the magic of our professionals.